Contact Us

Computer / Laptop Support

services

Computer/Laptop Support

Your computer and laptop are essential tools — whether you run a business or use it at home. At HelpTriage IT, we provide dependable, professional support to keep your devices running smoothly and securely.

services

What We Do

Remote Support (Fast & Convenient)

  • Diagnose and resolve software issues, Windows/macOS errors, or corrupt files
  • Remove viruses, malware, ransomware
  • System tuning: speed optimization, cleanup, boot configuration
  • Driver & firmware updates, OS patching

Onsite Support (Hands-On Help)

  • Hardware diagnostics & replacements (hard drives, RAM, screens, motherboards)
  • New system setup (Computer/Laptop)
  • Windows installation
  • Peripheral setup and connectivity
  • Data migration, backup, and recovery assistance
Book A Service

HelpTriage IT

services

Why Choose HelpTriage

Remote or onsite — your choice.

  • Transparent pricing: Only pay for time used (first hour pre-authorized, then billed by half-hour).
  • Rapid response: We aim to start resolving your issue as soon as possible.
  • Expert team: Our technicians are certified, experienced, and reliable.
  • Warranty & guarantee: 3-day rework warranty + money-back guarantee (if in scope).
  • Clear communication: At each step, you’ll know what’s being done and why.
Contact Us

services

Common Issues We Solve

  • Computer running slow, freezing, or crashing
  • Blue Screen / system errors
  • Networking and internet connection failures
  • File corruption or missing files
  • Hardware failure (e.g. broken ports, disk errors)
  • Software bugs, installation conflicts, licensing issues
Contact Us

services

How It Works

Remote or onsite — your choice.

  • Select your service (Remote or Onsite)
  • Provide device & issue details during booking
  • We capture pre-authorization for 1 hour
  • We perform diagnostics & resolution
  • If extra time is needed, we invoice the difference
  • You receive a full invoice via email
Contact Us

HelpTriage IT

Services

Our Pricing

Onsite Service

  • $79 First Hour (Pre-Authorized)
  • + $35 Additional 30 Min
Book Now

Remote Service

  • $39 First Hour (Pre-Authorized)
  • + $19 Additional 30 Min
Book Now

Ready to Get Help ?

Click “Book a Service”, choose Remote or Onsite, and we’ll get your computer or laptop fixed fast.

Prefer to chat first? Use Contact Us — we’re always ready to help.

Book A Service
Contact Us

services

Our Promise to You

Satisfaction or refund

(if issue remains unresolved within service scope)

Workmanship warranty

Any related issue reported in 3 days gets fixed free

No hidden fees

You only pay for the service performed