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Warranty

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Warranty

Our Warranty

At HelpTriage, your satisfaction comes first. We back every service with clear, risk-free guarantees so you can book with confidence.

Satisfaction Guarantee

If we can’t fix your IT issue within the agreed service scope, you won’t be charged for that service.

Money-Back Guarantee

Not happy with the quality of service? We’ll issue a full refund within 7 business days (eligible services only).

3-Days Warranty

Any issue related to the work we performed will be corrected at no extra cost if reported within 3 days.

Trusted Technicians

All our technicians are trained, verified, and follow strict service protocols to keep your systems secure and running smoothly.

Warranty

What’s Not Covered

  • Problems unrelated to the booked service
  • Hardware defects or manufacturer issues
  • Damages caused by misuse or unauthorized modifications
  • Requests outside the original service scope without an updated work order
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HelpTriage IT

Warranty

How to Claim

  • Contact us within 3 days of service.
  • Provide your service order number & details.
  • We’ll resolve your issue or process your refund within 7 business days.

HelpTriage = Zero Risk. Maximum Peace of Mind.

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